PRIVACY POLICY
1\. Overview
Physician Brand Rx, operated by FEED the Agency (FEED), is committed to handling the information of every visitor, prospective client, and client with the same care and precision we apply to our work. This Privacy Policy outlines what information we collect, how we use and protect it, and your rights concerning your data.
By using this Site, you consent to the practices described in this Policy. If you do not agree with its terms, please do not use the Site.
2\. Information We Collect
We collect information in two ways: information you provide to us directly and information gathered automatically as you use the Site.
Information You Provide
When you book a consultation, submit an inquiry, or contact us, you may provide your name, email address, professional title, medical specialty, institutional affiliation, and phone number. This information is used exclusively to respond to your request and assess if our services are a good fit for you.
Information Collected Automatically
Like most websites, this Site automatically collects certain technical data during your visit, including your IP address, browser type, device type, pages visited, and time spent on the Site. We collect this data in aggregate to understand how our Site is used and to improve the user experience. This information is not used to identify you personally.
3\. How We Use Your Information
We use the information we collect to:
Respond to consultation requests and inquiries.
Evaluate if our services align with a prospective client's goals.
Communicate with clients about our engagements and services.
Improve the Site's content and functionality.
Comply with legal obligations.
We do not sell your information or share it with third parties for their marketing purposes. We will not use your information to send unsolicited communications unrelated to the services you have shown interest in.
4\. Third-Party Service Providers
We use a select number of third-party platforms to operate this Site. Each has its own privacy policy and data practices.
Squarespace: Hosts and operates this Site. Squarespace may collect technical and usage data as part of its hosting services. You can view their privacy policy at squarespace.com.
Calendly: Powers our consultation scheduling feature. When you book a consultation, your information is processed through Calendly’s platform and is subject to their terms of service and privacy policy, available at calendly.com.
Email: Communications sent to or from Physician Brand Rx may be processed through standard email infrastructure. Please be aware that email is not a completely secure medium.
We do not currently use advertising networks, behavioral tracking pixels, or retargeting technology on this Site.
5\. Cookies
This Site may use cookies or similar technologies to support basic functions, remember user preferences, and collect aggregate analytics data. You can configure your browser to refuse cookies or alert you when they are being sent. Please note that disabling cookies may affect certain features of the Site, though core content and contact functions will remain accessible.
6\. International Visitors
Physician Brand Rx works with surgeons globally. If you access this Site from outside the United States, including the European Union or the United Kingdom, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
If you are in the EU or UK and believe your rights under the General Data Protection Regulation (GDPR) or UK GDPR apply, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can direct such requests to mscott@feedtheagency.com.
7\. Data Retention
We retain your information for as long as necessary to manage a client relationship, fulfill our obligations, or comply with legal requirements. Data from prospective clients who do not engage our services is retained for a reasonable period before being deleted or anonymized.
8\. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of your data and encourage you to be cautious about the information you share online.
9\. Children
This Site is intended for medical professionals and is not designed for individuals under the age of 18. We do not knowingly collect personal information from minors.
10\. Links to Other Sites
This Site contains links to third-party websites, including FEED, Content Crib, The Orthopreneur Symposium, and MDEnvoy. This Privacy Policy applies only to physicianbrandrx.com. We are not responsible for the privacy practices of linked sites and encourage you to review their policies.
11\. Your Rights and Choices
You may request to access, correct, or delete your personal information at any time by contacting us. We will respond to all reasonable requests within a reasonable timeframe. If you are an EU or UK resident, you may also have the right to lodge a complaint with your local data protection authority.
12\. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be noted by the date at the top of this page. Your continued use of the Site after an update signifies your acceptance of the revised Policy.
13\. Contact
For any questions, requests, or concerns regarding this Privacy Policy, please contact:
Matthew Ray Scott
Physician Brand Rx